Hello Miguel,

Thank you for contacting us.

We'll look in to this right now.

TheHyperGates

Hello Frans,

Thank you for bringing this issue to our attention.

We have fixed the error on our end.

If you re-rez or re-update, then everything should be functional again.


All the best,

- The HyperGates

Hello Frans,

Thank you for bringing this issue to our attention.

We have fixed the error on our end.

If you re-rez or re-update, then everything should be functional again.


All the best,

- The HyperGates

Hello Frans,

There was an issue with the network. It was resolved about 12 hours ago. 

Please re-rez your Updater to reload your scripts and things should be fixed. If not, just let us know and we can look further into the issue.


- TheHyperGates

Hello Tommy Rock,

There was a network issue on our side. It should be resolved now.

Please re-rez your Updater to reload your scripts and things should be fixed. If not, just let us know and we can look further into the issue.


- TheHyperGates

Hello Carol B,

Your HyperGate does not need to be registered in order to use it. All you need to do is rez it and use the Updater to load the scripts.

If you have already done this and it is still not working, simply use the updater to re-load the scripts and it should work for you.


Let us know if you still have issues.

TheHyperGates

Hello Dolph,

As far as the HyperGates are concerned, I have not heard of any issues with Varregions. I know of HyperGates that have been successfully registered on Varegions.

If you are unable to gridjump from your regions, then most likely the HyperGrid configuration of your region is incorrect. If the HyperGrid configuration of your region is incorrect, then it will fail our automated access test. This will prevent your HyperGate from being listed.

Please check your the HyperGrid configuration of your region. Once you are able to successfully gridjump from your regions, then use your Updater to update your HyperGates. Then within 24 - 48 hours, you shuld see your HyperGates listed.


Let us know if you have any questions.


- TheHyperGates

Ok, it appears as if the error has been resolved Network wide.

Please try again and see if your HyperGate menus are displaying destinations again. If not, please use your Updater to update your HyperGate.

Let us know if the issue has been resolved or if you are still having difficulties.


TheHyperGates